Careers

Roles and Responsibilities
Azure Cloud & Infrastructure

• • • Design, implement and support infrastructure and application workloads hosted on Microsoft Azure.
    • Manage Azure services supporting application environments, including compute, networking, storage, identity, application connectivity and managed platform services.
    • Design and maintain cloud infrastructure to ensure scalability, availability, resilience, security and operational supportability.
    • Support environment provisioning and configuration across Development, System Integration Testing (SIT), User Acceptance Testing (UAT), Pre-Production and Production.
    • Implement Infrastructure as Code (IaC) and automation to improve consistency, repeatability and governance.

DevOps, CI/CD & Source Control

• • • Design, build, maintain and optimise Continuous Integration and Continuous Delivery/Deployment (CI/CD) pipelines using Azure DevOps.
    • Establish reusable pipeline templates and engineering standards across application projects.
    • Administer source code repositories, branching strategies, pull request policies, build pipelines and release processes.
    • Automate application builds, testing, security scanning and deployments.
    • Troubleshoot complex build, pipeline and deployment issues.
    • Maintain appropriate deployment history, version control, approval mechanisms and rollback procedures.

Containerisation & Kubernetes

• • • Design, deploy and support containerised workloads using Docker and Kubernetes, including Azure Kubernetes Service (AKS).
    • Manage AKS environments, node pools, application deployments, scaling and supporting configurations.
    • Collaborate with development teams to improve container architecture, deployment patterns and operational reliability.

Release & Environment Management

• • • Coordinate application releases across non-production and production environments.
    • Establish and maintain controlled release, rollback, hotfix and deployment procedures.
    • Ensure environment readiness and maintain deployment checklists for production releases.
    • Review application dependencies and infrastructure requirements before deployment.
    • Act as a technical escalation point during critical releases and production incidents.

Monitoring, Resilience & Operational Reliability

• • • Implement and enhance monitoring, logging, tracing and alerting across cloud infrastructure and application environments.
    • Monitor infrastructure and application health, investigate incidents and support root-cause analysis.
    • Improve system resilience, availability, recovery capabilities and operational readiness.
    • Participate in performance testing, disaster recovery exercises and resilience assessments.
    • Proactively identify infrastructure, deployment and operational risks, implementing corrective and preventive improvements.

Security & DevSecOps

• • • Integrate security controls into CI/CD pipelines and cloud infrastructure in accordance with organisational security requirements.
    • Implement and maintain security scanning within development and deployment pipelines.
    • Work with cybersecurity teams to identify and remediate infrastructure and platform vulnerabilities.
    • Ensure secrets, credentials and certificates are managed securely using approved services such as Azure Key Vault.
    • Apply security, access control and governance requirements across Azure and DevOps environments.
    • Support vulnerability remediation, audit requirements and technical security reviews.

Governance & Technical Leadership

• • • Define, maintain and enforce DevOps engineering standards covering source control, CI/CD, environment management, naming conventions, release procedures, rollback mechanisms and change documentation.
    • Review proposed DevOps and cloud solutions before implementation, providing technical direction and recommendations.
    • Serve as a senior technical escalation point for complex Azure, platform and DevOps issues.
    • Mentor and coach junior DevOps engineers through hands-on guidance in pipeline development, Azure operations, troubleshooting, secure engineering practices and production support.
    • Conduct knowledge-sharing sessions, review junior engineers’ technical work and progressively delegate responsibilities while maintaining appropriate governance.
    • Collaborate with vendors, technology partners and internal stakeholders to resolve technical constraints and deliver sustainable solutions.

Qualification and Education Requirement

• • • Bachelor’s Degree in Computer Science, Information Technology, Engineering or a related discipline, or equivalent relevant industry experience.
    • Minimum 3–4 years’ relevant professional experience in DevOps, Cloud Engineering, Platform Engineering or a similar discipline.
    • Strong hands-on experience designing, building and supporting CI/CD pipelines using Azure DevOps, including YAML pipelines and deployment automation.
    • Proven experience supporting business-critical or production workloads on Microsoft Azure.
    • Practical experience with Docker, containerisation, Kubernetes and/or Azure Kubernetes Service (AKS).
    • Strong understanding of Git, enterprise branching strategies, pull requests, code reviews, release governance, rollback methodologies and environment separation.
    • Experience implementing Infrastructure as Code using Bicep, ARM templates, Terraform or equivalent tools.
    • Working knowledge of Azure networking, identity management, role-based access control (RBAC)

Roles and Responsibilities
Software Development & Technical Delivery

• • • Collaborate with software developers, business analysts and software architects to plan, design, develop, test and maintain business applications.
    • Design, develop and unit-test applications in accordance with established development standards and best practices.
    • Develop, refine and optimise integrations between applications and systems.
    • Analyse and resolve technical and application-related issues, providing third-level support to business users where required.
    • Participate in peer reviews of solution designs and code to ensure compliance with technical standards and quality requirements.
    • Research and evaluate software products, technologies and tools to identify opportunities for improvement.
    • Assess opportunities to enhance applications, systems and processes, documenting recommendations and sharing the rationale with relevant stakeholders.
    • Prepare technical reports, user manuals and other documentation relating to software status, operation and maintenance.
    • Ensure solutions are delivered to the required quality standards, within agreed timelines and budgets.

Technical Leadership & Team Development

• • • Guide the development team towards successful project delivery, providing technical direction, coaching and mentorship.
    • Establish and promote good development practices, coding standards and quality assurance processes.
    • Identify opportunities for team members’ professional growth and technical development.
    • Review team tasks and progress regularly, providing guidance to ensure effective execution and timely completion.
    • Establish KPIs and performance objectives with team members, monitor progress, support career development and conduct performance appraisals.
    • Foster effective collaboration and maintain high standards of communication within the team and with external business stakeholders.

Requirements Analysis & Project Management

• • • Assist in gathering and documenting user requirements, developing user stories, preparing estimates and defining work plans.
    • Work closely with stakeholders to translate business requirements into effective technical solutions.
    • Manage project schedules and coordinate development activities to ensure timely execution and delivery.
    • Monitor project progress and provide timely status updates to relevant stakeholders.
    • Identify project risks, technical challenges and process improvements, taking appropriate action to support successful delivery.

Continuous Improvement & Engineering Practices

• • • Contribute to the design and implementation of event-driven, microservices-based architectures using Kafka or similar frameworks.
    • Support the development of monitoring agents and dashboards to improve microservices observability and performance monitoring.
    • Design and implement automation across the software development lifecycle, including testing, build processes and continuous integration and continuous delivery (CI/CD) pipelines.
    • Promote continuous improvement in development practices, system performance, reliability and maintainability.
    • Demonstrate initiative in identifying and implementing improvements to solutions, systems and processes.

Qualification and Education Requirement

• • • Bachelor’s Degree in Computer Science or a related discipline.
    • Minimum 7 years’ hands-on experience in software product development, with a strong understanding of the software development lifecycle (SDLC) and Agile methodologies.
    • Previous experience in a technical leadership role, including guiding and mentoring software development teams.
    • Proven experience in full-stack development using the Microsoft .NET technology stack.
    • Strong technical proficiency in C# and Microsoft .NET technologies, including ASP.NET, MVC, WCF, LINQ, Entity Framework (EF) and SQL, together with front-end technologies such as JavaScript, CSS and AJAX.
    • Experience developing event-driven microservices using Kafka or similar frameworks.
    • Experience designing and implementing microservices monitoring solutions and dashboards.
    • Experience automating software development lifecycle processes, including testing, build automation and CI/CD pipeline implementation.
    • Strong analytical, troubleshooting and problem-solving skills, with the ability to work independently and collaboratively.
    • Excellent communication and stakeholder management skills, with the ability to provide technical guidance and communicate effectively with both technical teams and business users.

Roles and Responsibilities
People & Culture / HR Management

• • • Lead and manage the overall People & Culture function in alignment with the Hospital’s short- and long-term objectives, A1 Group direction, policies and professional standards.
    • Develop and monitor departmental goals, objectives, KPIs, operating and capital budgets, staffing requirements, policies and procedures.
    • Lead workforce planning and work closely with Group HR, Business Unit Finance and Hospital Management on approved headcount and workforce requirements.
    • Oversee the full spectrum of HR activities, including recruitment, retention, performance management, compensation and benefits, employee relations and HR operations.
    • Develop and implement effective recruitment and retention strategies to attract and retain a high-quality workforce.
    • Oversee the employee performance management process and coordinate annual performance reviews to ensure timely completion and compliance.
    • Manage compensation and benefits programmes to ensure competitiveness, internal equity and alignment with A1 Group practices.
    • Manage employee and industrial relations matters, including grievances, counselling, conflict resolution and disciplinary matters.
    • Represent the Hospital in relevant labour and industrial relations proceedings, including matters involving the Labour Department and Industrial Court, where required.

Learning & Development and Employee Engagement

• • • Lead the Hospital’s Learning & Development function and ensure training initiatives are aligned with business and workforce development needs.
    • Conduct training needs analyses and develop and implement the annual training calendar.
    • Oversee internal and external training programmes from planning through to completion, including CPD requirements and HRD Corp claims.
    • Support initiatives that strengthen employee engagement, organisational culture and the overall employee experience.

Safety & Security

• • • Oversee the operations of the Safety & Security function, including internal and outsourced security personnel.
    • Ensure the Hospital’s security, fire safety and related systems comply with applicable laws, regulations and Hospital requirements.
    • Oversee the Fire Squad and Fire Commandant, ensuring that fire safety training, drills and surveillance activities are conducted as required.
    • Ensure compliance with relevant MSQH and JCI requirements relating to Safety & Security.

IT Coordination

• • • Work closely with the IT team to ensure data security, privacy and compliance with relevant regulatory requirements.
    • Coordinate and follow up on internal IT-related complaints and ensure issues are addressed within the required timelines.
    • Support internal communication and coordination on IT-related matters.
    • Act as the Person-in-Charge for IT system migration initiatives at PMC.

Management & Reporting

• • • Prepare and review HR and operational reports, analyse relevant data and statistics, and provide recommendations to improve services, processes and organisational effectiveness.
    • Conduct regular departmental meetings to review operational matters, challenges and improvement initiatives.
    • Work closely with Hospital Management, Group HR and other stakeholders to support the Hospital’s people and business objectives.
    • Perform other duties and responsibilities as assigned by the Hospital CEO.

Qualification and Education Requirement

• • • Bachelor’s Degree in Human Resources, Business Administration, Management or a related discipline.
    • Minimum 8–10 years’ relevant HR experience, with strong experience in a managerial or leadership capacity.
    • Proven experience managing the full spectrum of HR, including recruitment, workforce planning, performance management, compensation and benefits, employee relations, industrial relations and learning & development.
    • Strong knowledge of Malaysian employment laws, statutory requirements and HR best practices.
    • Proven experience in managing employee and industrial relations matters, including grievances, disciplinary cases and engagement with relevant authorities.
    • Strong leadership, communication, interpersonal and stakeholder management skills, with the ability to work effectively with senior management and cross-functional teams.
    • High level of integrity, confidentiality, professionalism and sound judgement when handling sensitive employee and organisational matters.

Roles and Responsibilities

• • • Review and evaluate internal control systems, risk management processes, and governance practices to provide assurance to the Audit Committee and Senior Management on their integrity, adequacy, and effectiveness.
    • Execute audit assignments in accordance with the approved Annual Audit Plan.
    • Assignments may include internal control reviews, financial and operational audits, due diligence reviews, advisory engagements, compliance audits, investigations, site visits, and other audit-related activities.
    • Conduct system reviews and audit testing in accordance with approved audit programmes, maintaining complete and accurate working papers and audit documentation in line with Internal Audit policies and procedures.
    • Document audit results and develop audit findings for inclusion in audit reports, providing practical recommendations for improvement and following up on agreed action plans where appropriate.
    • Perform follow-up reviews to assess the adequacy and effectiveness of corrective actions implemented in response to audit findings.
    • Support the Audit Manager or Team Leader in conducting exit meetings with Management and relevant stakeholders upon completion of audit assignments.
    • Contribute to departmental objectives, key performance indicators (KPIs), and the overall effectiveness of the Internal Audit function.
    • Assist the Audit Manager or Team Leader in providing on-the-job training and guidance to junior team members where required.
    • Perform any other duties and responsibilities as assigned from time to time.

Qualification and Education Requirement

• • • Degree in Accounting, Finance, Business, Information Technology, Engineering, or a relevant discipline, or a professional qualification such as MICPA, ACCA, CPA, ICAEW, ISACA, or equivalent.
    • Minimum of 2–3 years’ relevant working experience, preferably in an internal or external audit environment.
    • Experience in the healthcare industry would be an added advantage.
    • Experience or a strong interest in data analysis, analytics, and data-driven decision-making.

Roles and Responsibilities

• • • Support Group and hospital performance monitoring, including budget versus actual analysis and management insights.
    • Partner with hospital teams to explain performance drivers, identify risks, and highlight improvement opportunities.
    • Assist with budgeting, forecasting, and scenario analysis across patient volumes, case mix, and cost structures.
    • Monitor CAPEX utilisation and track investment performance against approved business cases.
    • Contribute to performance dashboards, management reporting, and planning systems (e.g. TM1).

Qualification and Education Requirement

• • • Degree in Accounting, Finance, or a related discipline; professional certification (e.g. ACCA, CPA, CIMA) is preferred
    • 5–8 years of experience in FP&A, business controlling, or management reporting
    • Strong analytical capabilities with the ability to engage and influence operational stakeholders
    • Experience in the healthcare sector or multi-site operations would be an added advantage

Roles and Responsibilities

• • • Perform month-end, quarter-end, and year-end financial closing and consolidation activities
    • Support statutory financial reporting in compliance with MFRS/IFRS and regulatory requirements
    • Coordinate external audits and follow up on audit findings and action items
    • Assist with corporate and indirect tax filings, including liaising with external tax advisors
    • Support the maintenance of internal controls, standard operating procedures (SOPs), and resolution of audit issues

Qualification and Education Requirement

• • • Degree in Accounting or Finance; professional certification (e.g. ACCA, CPA, CIMA) is preferred
    • 4–7 years of experience in financial reporting, audit, or tax-related roles
    • Strong knowledge of accounting standards and statutory reporting requirements
    • Experience in regulated or service-based industries would be an added advantage