Sustainability

Since 2023, we have implemented our Greener Theatres Campaign to progressively phase out the use of Desflurane. Reducing Desflurane use helps lower our Scope 1 emissions, as Desflurane has a Global Warming Potential approximately 20 times higher than Sevoflurane.

We have invested in energy efficiency initiatives, including high-efficiency chillers, LED lighting and motion sensors to optimise energy consumption. Hospitals also conduct energy audits to identify inefficiencies and improvement opportunities. Selected hospitals are exploring greener cooling tower water sanitisation solutions to reduce reliance on conventional chemical treatments while improving energy efficiency.

We are expanding the use of renewable energy across our hospitals, with many already equipped with rooftop solar photovoltaic systems. This supports our commitment to increasing clean energy adoption and reducing our carbon footprint. We continue to explore opportunities to integrate solar PV into new developments, expansions and future projects where feasible.

Our hospitals adhere to robust waste management policies and procedures to ensure the safe handling, segregation and disposal of waste in compliance with applicable regulatory requirements. Licensed vendors are appointed to manage scheduled and clinical waste in accordance with regulatory guidelines. Where feasible, hospitals also implement recycling and upcycling initiatives, including recycling non-contaminated IV drips and saline bottles, repurposing linen into baby blankets, and other fabric recycling and awareness campaigns.

Our water stewardship efforts focus on promoting efficient water use across our hospitals. Ongoing awareness initiatives encourage responsible water consumption in daily operations, supporting our broader commitment to resource efficiency and conservation.

To support green mobility, our hospitals are progressively introducing electric vehicle (EV) charging facilities to encourage the adoption of lower-carbon transportation options. We continue to explore opportunities to expand EV charging infrastructure across our hospital network as part of our broader efforts to reduce carbon emissions.

We started plant-based initiatives at selected hospitals to promote lower-carbon and healthier dietary choices. These initiatives include introducing plant-based meal options at in-house cafes, as well as awareness campaigns and events to encourage adoption and gather feedback for wider implementation.

Recognising the importance of physical wellbeing and social connectedness, a variety of activities, such as badminton, bowling, pickleball sessions, have been organised to encourage active lifestyles and employee interaction across departments.

These initiatives promote employee wellbeing, strengthen workplace relationships and foster a more vibrant and inclusive work environment.

We are committed to supporting employees' mental health and emotional wellbeing. Employees participated in mental health training and completed mental health e-learning programmes aimed at increasing awareness, reducing stigma, and equipping individuals with practical knowledge to manage stress and maintain psychological wellbeing.

These learning initiatives help foster a more supportive workplace culture by encouraging early intervention, empathy, and open conversations around mental health. The programmes also reinforce our commitment to creating a safe and healthy working environment for all employees.​

Our Nurse Leadership Development Programme strengthens nursing leadership capabilities and builds a sustainable pipeline of skilled nurse leaders across the Group, supporting the delivery of high-quality and consistent patient care.

Our Next-Generation Healthcare Leaders initiative provides cross-disciplinary exposure and practical learning opportunities across diverse medical specialties, equipping emerging healthcare professionals with the skills and experience to support future clinical excellence.

We foster a strong culture of patient safety through formal policies and initiatives such as Speak Up for Patient Safety, which empowers employees to raise safety concerns without fear of reprisal, alongside our Zero Tolerance policy for unacceptable workplace and patient-safety conduct.

We uphold robust clinical governance through programmes such as Antimicrobial Stewardship, promoting the responsible use of antibiotics in line with international standards and supporting safe, effective and high-quality patient care.

Our preventive healthcare initiatives focus on early intervention, health awareness and supporting healthier lifestyles. The Health Transformation and Prediabetic Care Programme provides structured coaching, consultations and workshops to help reduce the risk of non-communicable diseases, while our community outreach programmes provide health checks, mammogram screenings and health education to promote early detection and prevention.

We work closely with government and public sector stakeholders through public-private partnerships to expand access to quality healthcare and support underserved communities. Through the Hospital Services Outsourcing Programme (HSOP), our hospitals provide surgical and diagnostic services that help reduce waiting times in public hospitals and improve healthcare system efficiency.

Our “Healing with Hope” initiatives further extend access to life-changing treatments for underserved communities, including cardiovascular surgeries, safe and affordable surgical care, and cataract surgeries for the B40 community.

We maintain a robust governance and risk management framework with clear oversight from the Board and relevant committees, promoting accountability, transparency and ethical conduct across the organisation. Our approach is supported by established policies and procedures. We also conduct sustainability awareness and training programmes for management and employees to strengthen understanding, accountability and integration of sustainability across the organisation.

Our measures to protect sensitive patient and corporate information through strong data privacy and cybersecurity practices include system access controls, regular monitoring, employee awareness and training, and incident response protocols to mitigate cyber risks, safeguard personal data and strengthen our digital resilience.

We are advancing healthcare through digital innovation, with digital medical records supporting faster, safer and more informed clinical decision-making across our network. Teleconsultations, remote patient monitoring and AI-enabled diagnostics further enhance patient convenience, clinical quality and overall care experience.

We conduct ESG assessments of key suppliers to identify potential risks and strengthen our understanding of their ESG practices, while integrating ESG requirements into new supplier contracts to set clear expectations for responsible business practices.